About the Role
This position oversees the coordination and distribution of government information across various platforms, ensuring effective and timely communication with diverse audiences. Leveraging strong writing, editing, and organizational skills, the officer plays a critical role in distributing press releases, alerts, advisories, and event information while supporting media relations and event logistics. The role also involves maintaining and optimizing web content and providing administrative support to the strategic communications team.
Duties
Manage press releases, alerts, advisories, and events while supporting communications activities and content creation; review and edit content for grammar, clarity, and tone; use web editing tools to create web pages
Plan, organize, and execute the distribution of content for internal and external audiences; repurpose and adapt content for different channels (web, social media, print, email); advise content owners on the best ways to present and distribute existing content
Support the implementation of internal communications strategies to ensure staff are well-informed, engaged, and motivated; manage the effective delivery of internal communication channels including the intranet
Maintain and coordinate the government's listings in phone books and other directories to ensure accuracy and consistency
Prepare, analyze, and distribute comprehensive reports on CAPE's activities, highlighting key priorities, cross-departmental initiatives, and performance metrics
Monitor the general government inbox, disseminate information to appropriate departments or staff, and provide direct responses where applicable
Provide comprehensive support for a variety of activities within the Strategic Communications team, including event coordination, content production, and media management
Assist with tasks beyond regular business hours to ensure effective communication and seamless execution of projects and initiatives
Other duties as required
Minimum Qualifications
University degree in a relevant field such as Communications, Public Relations, or Journalism
Demonstrated equivalencies will be considered
Strong attention to detail in reviewing and editing content for grammar, punctuation, clarity, and tone
Experience in media relations, public relations, or communications, with a strong understanding of media channels, government communications, and public engagement strategies
Experience managing content distribution across multiple platforms including web, print, and social media
Strong written communication skills with the ability to craft clear, accurate, and engaging messages across all channels
Detail-oriented with excellent organizational and editing skills
Good previous work and attendance record; must provide a satisfactory Criminal Records Check prior to employment
Access to reliable transportation may be required on occasion
Other Qualifications
Experience in crisis communication or working in high-pressure environments is an asset
Collaboration and team-working skills with a history of working effectively with cross-functional teams
Project management skills with the ability to manage multiple tasks, prioritize responsibilities, and meet deadlines
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email management tools, and basic design software
Experience collaborating on social media channels including content creation, scheduling, and engagement across Facebook, Twitter, LinkedIn, and Instagram
Proficiency in tools like photo manipulation software, HTML, and content management systems (CMS) like Drupal
Ability to work independently and manage time effectively in a dynamic, fast-paced environment
Ability to work outside regular business hours for events, press conferences, or media production as needed
Ability to collaborate with stakeholders at all levels of government
Ability to maintain confidentiality and handle sensitive information
Benefits
Paid vacation and sick leave (UPSE Collective Agreement)
Health and dental benefits
Up to $2,500 annual training funds
Employee assistance program
Pension plan