Housing Support Worker

The Canadian Mental Health Association (CMHA) is the nation-wide leader and champion for mental health.
CMHA facilitates access to the resources people require to maintain and improve mental health and community
integration, build resilience, and support recovery from mental illness.
The PEI Division of the Canadian Mental Health Association requires the services of a qualified individual to
work as a Housing Support Worker at My Place – Housing First Program: A Housing First Response to Ending
Homelessness in PEI. The PEI Division of the Canadian Mental Health Association requires the services of a
qualified individual to work as a Housing Support Worker at My Place – Housing First Program: A Housing First
Response to Ending Homelessness in PEI. This is one (1) Full-Time Employment (FTE) permanent position.
This position will be located at our Charlottetown office.
No. of Vacancies: 1 Full -Time Employment (FTE) permanent position
*The existence of the role/position is based on funding
Salary of the position is 45, 985.68$ – 52,852.32$ per year or 23.58$ – 27.10$ / hour (37.5 hours per week)
Job Summary:
 Provides information to clients on policies and procedures related to accommodation, pandemic
protocols, communication, safety, referrals, health, and medication.
 Development of life skills including but not limited to cooking, cleaning, medication management,
budgeting etc.
 Connects clients with access to community resources based on individual needs.
 Assess and evaluates individual client’s progress using SPDAT system.
 Collaborates and develops partnerships with community organizations and government agencies for
referral of clients as to available services
 Ensures proper documentation by keeping an accurate and up to date record of employment and
educational supports provided to each individual served.
 Maintains confidentiality of information
Requirements:
Education:
• Relevant degree in Social Sciences (social work, psychology, Human Services, Youth Care Worker, RCW etc.)
Experience:
• Experience working with clients with complex needs.
• Direct experience or in-depth knowledge of the social determinants of health and the housing first model
• Experience working with community agencies
*Demonstrated equivalencies of education or experience will be considered
Key Skills and Abilities:
• An understanding and ability to work within a recovery-oriented program delivery model
• Flexibility and a client-centered approach based on client needs
• Excellent verbal and written communication skills
Employment Opportunity
My Place – Housing First Program
Housing Support Worker
• Ability to work independently and within a team environment
• Ability to make decisions independently with minimal supervision
• Ability to provide community and in-home based services on a regular basis
• Ability to work collaboratively with community partners
• Highly motivated self-starter with the ability to multitask in a high pressure environment
• Ability to input data using documentation software, electronic client files and evaluation tools
• Working knowledge of Microsoft Office computer software
• Innovative with excellent problem solving skills
• Knowledge of client support services and resources within the community
• Excellent assessment, crisis intervention, problem solving and organizational skills
Other Requirements
▪ Vehicle and valid driver’s license required (frequent travel within the community)
▪ A satisfactory and current criminal records check
▪ CPR/First Aid
Physical Requirements:
 Must be able to do some lifting up to 20 lbs.
 Must be able to work within close proximity to co-workers, clients/ members
 Must be able to stand, walk, and sit for extended period of time
 Must be able to stoop, kneel, bend, and crouch
 Must be able to climb stairs
 Must be able to reach with hands and arms
 Must be able to work indoor and outdoor for activities/programming with co-workers, clients/members
An asset to this position is a solid knowledge, sensitivity, and/or lived experience relating to the issues of
mental health and addictions.
Other Assets: Applied Suicide Intervention Skills Training (ASIST), Mental Health First Aid, motivational
interviewing, non-violent crisis intervention and the management of concurrent disorders